buSiNeSS fuNctioNS Sobota Neděle září 2011

Business functions
Discussing problems
Asking what the problem is
What’s the matter?
How can I help?
So, what appears to be the problem?
Explaining the problem
It keeps on (+ -ing).
It’s always (+ -ing).
It won’t (+ verb).
It means that …
Diagnosing the problem
It looks/sounds like …
It looks/sounds as though …
It could be …
It might be …
Advising
The best thing would be to …
I’d advise you to …
If I were you, I’d …
Have you tried (+ noun/-ing)?
I think you should …
Asking for details
What’s wrong with it exactly?
What do you mean by …?
What sort of noise/smell is it?
When you say …, do you mean …?
Confirming a solution
That should fix it.
That should sort it out.
That should solve the problem.
8
Sobota Neděle
14
9
Bronislav, Bronislava
Jindřiška, Rozálie
15
10
11
12
13
3|4
Září 2011
16
17
18
19
Glossary
to appear – zdát se/vypadat/připadat
to keep on – pokračovat
to mean – znamenat/mít na mysli
as though – jako kdyby
to advise – poradit/doporučit
to confirm – potvrdit
to fix – vyřešit
to sort out – vyřešit
to solve – vyřešit
23. 8. – 22. 9.
Panna
týden
Po
Út
St
Čt
Pá
So
Ne
35
1
2
3
4
36
5
6
7
8
9
10
11
37
12
13
14
15
16
17
18
38
19
20
21
22
23
24
25
39
26
27
28
29
30