Sylabus kurzu OBCHODNÍ ANGLIČTINA – POKROČILÍ I.

Sylabus kurzu
OBCHODNÍ ANGLIČTINA – POKROČILÍ I.
1. ze 2 částí kurzu
Tento kurz odpovídá úrovni B2 dle Společného evropského referenčního rámce pro jazyky.
POPIS KURZU
 cílem kurzu je umožnit studentům pohybovat se v prostředí mezinárodní firmy, kde je
nutné se domlouvat anglicky
 důraz je kladen na komunikační dovednosti, zejména na ústní komunikaci, v menší míře
se kurz věnuje i psaní efektivních emailů
 rozšíříte si aktivní slovní zásobu v nejužitečnějších okruzích obchodní angličtiny
 zlepšíte si interpersonální dovednosti (lekce People Skills)
 naučíte se rychle reagovat v nejčastějších pracovních situacích (lekce Management
Scenarios včetně videomateriálů)
 všechna slovní zásoba, fráze i gramatika jsou okamžitě použitelné v praxi
 lektorem je rodilý mluvčí
UČEBNICE A UČEBNÍ MATERIÁLY
 In company Upper Intermediate 3.0 Student´s Book (ISBN: 978-0-230-45532-0)
 Online Workbook je dostupný po zadání kódu ze Student´s Book na
www.macmillanincompany3.com
PODROBNÝ ROZVRH
Week 1
Introductions. Study plan presented and agreed on.
Unit 01 (p. 6 – 7)
Business or pleasure?
Communication skills: discussing and planning corporate entertainment
events, paying and receiving compliments, avoiding saying ‘no’, keeping up a
conversation
Week 2
Week 3
Reading: two extracts from business articles, information on corporate
events in the UK
Listening: a committee planning a special event for foreign business visitors
Unit 01 (p. 8 – 12)
Listening: people chatting at corporate events
Grammar: Tense review
Vocabulary: small talk
Unit 02 (p. 13 – 16)
Information exchange
Communication skills: describing attitude to and content of meetings,
paraphrasing information, pointing out discrepancies, dialogue-building
using the language of meetings
Listening: problems with a product, discrepancies, the language of meetings
Week 4
Week 5
Week 6
Unit 02 (p. 17 – 19)
Roleplay: breaking the bad news
Grammar: conditionals
Vocabulary: meetings
Unit 03 (p. 20 – 21)
Rapport
Communication skills: strategies and techniques to build rapport
Reading: top tips for building rapport, training manual checklists
Listening: meetings to discuss teleworking
Management scenario A: Culture clash (p. 22 – 23 )
Communication skills: identifying potential cultural differences, avoiding a
culture clash, a meeting to discuss a merger
Reading: Cultural sensitivity checklist
 Video: A culture clash, positive cross-cultural understanding
Week 7
Week 8
Unit 04 (p. 24 – 29)
Voice and visuals
Communication skills: giving a speech, commanding attention, giving
feedback on a presentation, using visuals in a presentation, analysing the
voice in presentations
Reading: voice and visual impact, a Shakespeare speech
Listening: voicemail, ways of giving information, radio programme: drama for
business
Grammar: modal verbs
Unit 04 (p. 29 – 30)
Vocabulary: Presentations
Unit 05 (p. 31 – 34)
Problems on the phone
Communication skills: solving problems on the phone, phone usage and its
usefulness, dealing with chatterboxes, complaining and dealing with
complaints, toning down ‘flames’
Week 9
Reading: article on chatterboxes
Listening: dealing with a chatterbox, dealing with a customer complaint,
discussing and solving a problem
Unit 05 (p. 35 – 36 )
Grammar: complex question formation
Vocabulary: phone, tablet and email
Unit 06 (p. 37 – 38)
Leading meetings
Communication skills: chairing a meeting, discussing dynamics of meetings,
disagreeing diplomatically
Week 10
Listening: alternative approaches to meetings
Unit 06 (p. 39 – 43)
Reading: an article on behaviour in meetings, disagreement strategies
Week 11
Listening: managing meetings
Vocabulary: companies and capital, the financial pages
Grammar: Linking and contrasting ideas
Unit 07 (p. 44 – 45)
Coaching
Communication skills: discussing the role of a coach, the GROW model of
coaching, coaching your colleagues
Week 12
Reading: article on professional coaching
Listening: extracts from a coaching session
Management scenario B: Coach crash (p. 46-47)
Communication skills: Giving feedback on a presentation, Coaching dos and
don’ts
 Video: A failed presentation, Successful coaching
Week 13
Unit 08 (p. 48 – 52)
Promoting your ideas
Communication skills: discussing attitudes to public speaking, discussing
national stereotypes, describing what makes a good talk, discussing
innovation in your company, presenting an idea for a product or service
Listening: presenters talking about what makes them nervous, people
comparing audience expectations of presentations in different countries
Reading: website extract: Intrapreneurs
Listening: presentation – a new business idea
Roleplay: presenting a new product idea
Week 14
Week 15
Unit 08 (p. 53 – 54)
Grammar: the passive
Vocabulary: phrasal verbs
Unit 09 (p. 55 – 59)
Relationship-building
Communication skills: discussing first impressions, completing a
questionnaire on networking, practising networking skills, getting out of the
office
Reading: questionnaire – are you an effective networker?
Listening: three small talk conversations
Reading: getting out of the office
Listening: people chatting at golf, conversation: visiting someone’s home
Roleplay: a dinner invitation
Grammar: multi-verb sentences
Vocabulary: social English
Unit 9 (p. 60-62)
Roleplay: a dinner invitation
Grammar: multi-verb sentences
Vocabulary: social English
Unit 10 (p. 63 – 65)
Making decisions
Communication skills: discussing decisions in difficult situations, quiz on
making life-and-death decisions, giving advice on worst-case scenarios or
workplace dilemmas, inserting missing articles into two texts, holding a crisis
management meeting
Week 16
Reading: website extract: worst-case scenarios
Listening: advice on surviving worst-case scenarios, decision-making
meetings
Unit 10 (p. 66 – 69)
Reading: company crises
Listening: case study: Coca-Cola crisis
Grammar: articles
Vocabulary: marketing
Revision Units 01-10